This policy explains what personal information we collect through kusasa.biz, why we collect it, who we share it with and the rights you have under the Protection of Personal Information Act, 2013 (POPIA). We collect as little as we need, we don’t sell it, and we only use it for the reasons set out here.
Who we are
kusasa.biz is run by Kusasa Information Systems (Pty) Ltd (“Kusasa”, “we”, “us”), a private company registered in South Africa with registration number 2014/069190/07. Kusasa is the responsible party for the personal information described in this policy.
- Information Officer: Michael Barnett
- Physical address: 134 7th Ave, Edenvale, Johannesburg, South Africa
- Phone: 087 803 9742
- Email: info@kusasa.biz
This policy covers kusasa.biz only. Saleboat and our other products have their own privacy policies, which apply when you sign up for or use them.
What we collect
Information you give us
- Contact form: your name, email address, phone number (optional), the topic you choose and your message.
- Saleboat Connect early access list: your email address.
- Emails and calls: anything you include when you email or phone us, such as your contact details and the content of your message.
Giving us this information is voluntary. Your email address is required on both forms, because without it we can’t reply to you. If you’d rather not use the forms, you can phone us instead.
Please don’t send us special personal information (such as health, religious or biometric information) or information about children. We don’t need it.
Information collected automatically
- Technical information: when you visit the site, our hosting provider, Cloudflare, processes your IP address, browser and device details and the pages you request. This is needed to deliver the site and keep it secure.
- Bot protection: our forms use Cloudflare Turnstile, which checks signals from your browser to tell people from automated spam. It doesn’t use the results for advertising.
- No tracking: we don’t currently use analytics or advertising cookies. If we start, we’ll ask for your consent first and update this policy and our cookie policy.
Why we use it
We only use your personal information for the purpose you gave it to us for, or a closely related one:
- To answer your enquiry and, if you ask, to tell you about Saleboat or arrange a demo. We rely on your request and our legitimate interest in replying to it.
- To tell you about Saleboat Connect if you join the early access list. We rely on your consent, and we’ll only email you about Saleboat Connect.
- To keep the site and forms secure and stop spam and abuse. We rely on our legitimate interest in protecting our systems and the people who use them.
- To meet our legal obligations, such as keeping business records or responding to a lawful request from a court or regulator.
We don’t make decisions about you based solely on automated processing.
Direct marketing
We only send marketing emails to people who have asked for them, such as by joining the Saleboat Connect early access list. Every marketing email tells you how to unsubscribe, and you can also opt out at any time by emailing info@kusasa.biz. Unsubscribing is free, and we’ll stop as soon as we can, and no later than required by law.
Who we share it with
We don’t sell or rent your personal information. We share it only with service providers (called operators in POPIA) who process it on our behalf, under agreements that require them to keep it secure and confidential:
- Cloudflare, Inc. hosts the site, delivers form messages by email and runs Turnstile bot protection.
- Google LLC provides our business email (Google Workspace), where form messages and emails to us are stored.
We may also disclose personal information where the law requires it, to protect our rights or the safety of others, or to a buyer if Kusasa or part of its business is sold. A buyer would have to keep using your information in line with this policy.
Information sent outside South Africa
Cloudflare and Google store and process information on servers in other countries, including the United States and the European Union. We only use providers that are bound by laws, binding corporate rules or agreements that give your information protection substantially similar to POPIA, as section 72 of POPIA requires.
How long we keep it
- Enquiries: for as long as we need them to deal with your enquiry and any business that follows, and then for up to 3 years as a record of our correspondence, unless the law requires us to keep them longer.
- Saleboat Connect list: until Saleboat Connect launches and we’ve told you about it, or until you unsubscribe, whichever comes first.
- Technical and security logs: for the short periods our providers set, usually days to weeks.
When we no longer need personal information, we delete it or make sure it can no longer identify you.
How we protect it
We take reasonable technical and organisational measures to protect personal information against loss, damage and unauthorised access, as section 19 of POPIA requires. These include encrypted connections (HTTPS) for the whole site, access to inboxes limited to staff who need it, and bot protection on our forms. If we believe your personal information has been accessed by someone without authority, we’ll tell you and the Information Regulator as POPIA requires.
Your rights
Under POPIA you have the right to:
- ask whether we hold personal information about you, and for a copy of it;
- ask us to correct information that’s inaccurate, out of date, incomplete or misleading;
- ask us to delete information we’re no longer allowed to keep;
- object to us using your information, including for direct marketing;
- withdraw your consent where we rely on it, without affecting anything we did before you withdrew it; and
- complain to the Information Regulator.
To use any of these rights, email our Information Officer, Michael Barnett, at info@kusasa.biz. We may ask you to confirm your identity first. We’ll respond within a reasonable time and, for access requests, within the time limits set by the Promotion of Access to Information Act, 2000 (PAIA). Requests for other records we hold can also be made to our Information Officer under PAIA.
Complaints
If you’re unhappy with how we’ve handled your personal information, please contact us first so we can try to put it right. You can also complain to the Information Regulator (South Africa):
- Website: inforegulator.org.za
- Complaints: POPIAComplaints@inforegulator.org.za
- General enquiries: enquiries@inforegulator.org.za
Children
This site is for businesses and isn’t aimed at children. We don’t knowingly collect personal information from anyone under 18. If you believe a child has sent us their information, please contact us and we’ll delete it.
Changes to this policy
We’ll update this policy when the way we handle personal information changes. The date at the top shows when it last changed. If a change significantly affects how we use information you’ve already given us, we’ll tell you before it takes effect where we have your contact details.